Lauren MacLean

With my all-round understanding of the Herbert Commercial business and its clients, I’m proud to say I’ve been with the business since the inception of the new brand Herbert Commercial.

Landlords and tenants can take comfort in the fact that, when it comes to putting systems and processes in place, my ability is second to none. It’s these procedures that ensure we provide all clients with a first-class service.

My role is varied. Currently, I manage around 70 commercial properties in Mount Gambier. This involves leasing (including helping landlords with first-time leases), commercial property marketing campaigns and oversight of the creation of documentation needed to satisfy the Retail and Commercial act and regulations for forming a commercial contract.

Ongoing maintenance and compliance reviews are also key in commercial property management. In my role, I ensure the rent is paid on time, that tenants can produce relevant insurances, and that equipment is serviced regularly.

At Herbert Commercial we know our commercial landlords need peace of mind that we have a contract in place with tenants at all times. We ensure contracts remain up to date and cover any potential issues that may arise. My years of experience alongside the excellent relationships I have forged with conveyancers and solicitors is additional value that our clients receive the benefit of.

On the anniversary of the tenancy, myself and the team have standard procedures for negotiating and action where required rent reviews (Annual increases), rights for renewal or rights for termination that help to encourage and support tenants to make the decision to renew their lease when appropriate.

With commercial property management, it’s always a team effort. I enjoy working with the Herbert Commercial team, to give and receive support, and be on hand to assist any member of the team who may not have my depth of knowledge.

Last but not least, my experience enables me to look at the big picture for the Mount Gambier commercial property market and help landlords and tenants make more informed choices.